On orders over £50
YOUR DELIVERY OPTIONS
We aim to dispatch ALL orders within 1-2 working days of ordering. (excluding weekends and bank holidays), however during busy periods or holiday seasons this may be longer. If you require a faster service please email us on firstname.lastname@example.org stating your needs and we will do our best to help.
DELIVERY FOR OUR UK CUSTOMERS
Your Delivery options include:
- ROYAL MAIL Tracked 48 hours service charged at a rate of £3.49
- Orders above £50 will qualify for FREE Shipping using this delivery option.
- ROYAL MAIL Tracked 24 hours service charged at a rate of £5.99
- ROYAL MAIL Special delivery guaranteed by 1pm charged at a rate of £9.99
DELIVERY FOR OUR CUSTOMERS IN EUROPE / USA / CANADA / AUSTRALIA
These orders are dispatched within 1-2 days of ordering via the ROYAL MAIL
International Tracked (and signed where relevant) service charged at a flat rate of £14.99 GBP.
Estimated delivery time is 5-7 business days
DELIVERY FOR OUR CUSTOMERS FROM THE REST OF THE WORLD
All Rest of World orders are dispatched via Express Delivery (1-4 days, excluding weekends) by DHL, charged at a flat rate depending on website currency as follows:
£19.99. *European, American/Canadian and Australian customers can also opt for this service if preferred.
*The estimated delivery time is given as a guide- occasionally there maybe slight delays during busy periods on our part or on the part of the service provider. Please bear with us and be rest assured that we are doing our best to get your parcel to you as soon as possible.
CUSTOMS AND DUTY
The import duties or taxes are charged from your own customs office which you should pay when importing goods, this is not a payment to us, and all the taxes duties are the buyer’s responsibility, we will not accept the responsibility for customs costs charged.
Some International shipments may take between 2-3 days longer depending upon the customs regulations and third-party issues. We cannot be held responsible for any lengthy delays which occur due to customs regulations.