Delivery
YOUR DELIVERY OPTIONS
We aim to dispatch ALL orders within 1-2 working days of ordering. (excluding weekends and bank holidays), however during busy periods or holiday seasons this may be longer.
Please note: Items ordered on backorder can take 5-10 working days before they are shipped as we have to await delivery from our warehouse in London
If you require a faster service please email us on info@tblfragrances.com stating your needs and we will do our best to help.
DELIVERY FOR OUR UK CUSTOMERS
Your Delivery options include:
- ROYAL MAIL 2nd Class Signed For service charged at a rate of £4.20
- Orders above £75 will qualify for FREE Shipping using this delivery option.
- ROYAL MAIL Tracked 24 service charged at a rate of £6.49
DELIVERY FOR OUR CUSTOMERS IN EUROPE / USA / CANADA / AUSTRALIA
These orders are dispatched within 1-2 days of ordering via the ROYAL MAIL
International Tracked (and signed where relevant) service charged at a flat rate of £14.99 GBP.
Estimated delivery time is 5-7 business days
CUSTOMS AND DUTY
The import duties or taxes are charged from your own customs office which you should pay when importing goods, this is not a payment to us, and all the taxes duties are the buyer’s responsibility, we will not accept the responsibility for customs costs charged.
Some International shipments may take between 2-3 days longer depending upon the customs regulations and third-party issues. We cannot be held responsible for any lengthy delays which occur due to customs regulations.